Delivery & Shipping Options
Ensuring your custom-made furniture arrives in pristine condition, from our workshop to your home.
Our Commitment to Safe Delivery
When you invest in custom-made furniture or an organic mattress from T.Y. Fine Furniture, we ensure your purchase reaches its destination in perfect condition. Our approach to protecting your investment is demonstrated through several key investments in packaging and delivery methods, whether you're down the street or halfway across the globe.
Local Deliveries
Columbus, Ohio & Surrounding Areas
Superior Local Service
Our own staff delivers your furniture and mattresses - we don't subcontract to outside firms.
What We Include:
Mattress Delivery: We inspect your existing bed frame to ensure it will support your new purchase and verify it's safe and defect-free.
Assembly Service: New mattresses are assembled as needed, and we're happy to remove old bedding.
Expert Knowledge: Don't be surprised if the person delivering your custom furniture is the actual craftsman who made it! They're well-suited to answer questions about our products.
Outside Central Ohio
Nationwide Shipping Excellence
We cater to our out-of-state customers with the same care as our local ones:
Premium Packaging: Items are boxed in triple-wall cardboard boxes specially designed to protect your purchases, with up to four layers of protection in key areas.
Eco-Friendly Materials: We minimize foam and plastic padding, using recyclable materials like cardboard-based padding and inflatable air-filled cushions.
Smart Design: Our beds are designed to come apart, making them easier to move into homes and reducing shipping challenges. Parts are individually packaged for easy handling.
Complete Support: Extensive directions for setup and care are included, plus we're available to chat about assembly or care questions.
Shipping Options Summary
Curbside Delivery
The most basic delivery option. Items are carefully boxed and placed on a pallet using heavy triple-wall cardboard boxes. Beds are packed in smaller parts across several boxes for easy handling. Assembly directions included.
Inside Delivery - Basic
Basic delivery where items can be brought into a garage or inside the front door. Ideal for bad weather situations or when someone else is accepting delivery for you.
Inside Delivery - Room of Choice
Same as curbside delivery, but the delivery person will take the item into your chosen room. You're still responsible for unpacking and assembly.
White Glove Delivery
Full-service delivery including unpacking and furniture assembly in some cases. Not available in all areas and must be priced case-by-case. We encourage customers seeking this service to consider hiring a local moving company or trusted individual.