Terms of Use, Privacy policy, Return Policy

T.Y. Fine Furniture is an independently owned and operated company under the legal name of Tarik Yousef Fine Furniture, LTD, hereinafter referred to as TYFF. TYFF specializes in the design and construction of premium quality, hand-made furniture and is the premiere, Central Ohio dealer of organic mattresses and luxury recliners. Delivery: Local and national delivery is available at an added cost. Once an item is given to a third party carrier, TYFF assumes no liability on the quality of service provided by third party carriers. TYFF will not hold any item for customers beyond 72 hours; it is customer’s responsibility to make sure they are available to accept deliveries. Any item held for more than 72 hours will incur a storage fee no less than $10/day, rates are subject to order size and nature of delay.

Mattresses and Bedding: Mattresses and bedding are a very personal purchase decision. TYFF acts as a dealer to represent national brands and manufacturers and as such operates independently from these national brands and manufacturers. TYFF has specific policies that may not reflect the policies and claims of national brands. If a manufacturer, brand or label makes a claim or guarantee, it is up to the customer and the manufacturer to resolve any disagreements that may occur due to such claims or guarantees. If a manufacturer has a policy on returns, swaps and/or warranty, TYFF operates independently and without liability to these claims. It is the customers’ responsibility to make sure they understand these claims and products before placing an order.All Sales are final. In the event of an order error, customer has 24 hours to review and revise an order. Return exceptions are to be solely determined by merchant.

Returns: All standard furniture items returned in like new condition may be returned within 90 days for a full refund.
Merchant reserves the right to charge damage and repair fees on any items returned damaged.
In the unlikely event of an approved return on custom items or items that do not qualify for returns, customer will pay
a 25% return and restocking fee. On special order or custom items, there is a 50% restocking fee, at merchant’s discretion.
In the event of a defective, damaged or faulty product, merchant assumes no liability beyond product value. In the event of a
defective, damaged or faulty product, merchant at its discretion may repair or replace said item, customer is responsible for transporting item to and from repair facility. All clearance items are not returnable. All custom items are not returnable. All made to order items are not returnable. Art items are not returnable regardless of condition. Soft goods are not returnable regardless of condition. Customer is fully responsible for all shipping costs associated with layer swaps, returns or other transactions after the initial purchase, even if customer is offered free initial shipping or delivery by TYFF. Pillows, sheets, mattress protectors and all other bedding items are not returnable, exchangeable or refundable in any way. Liability: T.Y. Fine Furniture accepts no liability for property damage, or personal injury during delivery Acknowledging receipt of delivery by a third-party carrier constitutes acceptance of these terms. Customer agrees that the order is accurate, and that they agree to the operation guidelines detailed above. Customer also agrees that order detail notes as listed above clearly express what they have ordered.

Any details not listed above will be interpreted by TYFF to the best of TYFF's ability and knowledge. All returned payments, bounced checks or rejected/ disputed payments result in a $50 fee. TYFF reserves the right to send unpaid, disputed or rejected payments to a collections agent.

PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at t.yousef@gmail.com or mailing us at:
tyfurniture
106 East Moler st, Columbus, Ohio 43207

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

 Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
 _secure_session_id, unique token, sessional
 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
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SECTION 8 - AGE OF CONSENT

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at t.yousef@gmail.com or by mail at
tyfurniture
[Re: Privacy Compliance Officer]  
[106 East Moler Street, Columbus, Ohio 43207
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